Privacy policy
Android application privacy policy
The following information applies to all apps developed and published by NeatBytes.
Name of the controller: NeatBytes Studio Krzysztof Głodowski
Address: ul. Mokotowska 1, 00-640 Warsaw, Poland
email: data-requests@neatbytes.com
Data collection
Data you provide us via email.
- Contact information (such as name and email address)
- Device information and application logs (when using the in-app “Send bug report” option
Data we may collect automatically
- Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address hash, IMEI hash)
- Data about your device, such as device name and operating system
- Data about your use of the application, such as interactions with UI elements, selected options, performed operations, etc.
- Crash logs
We do not collect personal information such as email addresses, your name, address, etc.
How does NeatBytes use the collected information?
The tracking information allows to better understand the kind of people who use the app and optimize its functionality and user experience to their needs. Crash reports provided by Firebase Crashlytics are used to improve the stability and performance of the application.
Occasionally, NeatBytes will compile aggregate statistics about the number of users this app has and devices being used. No personally identifying data is included in this type of reporting.
All of the activity falls within the bounds of the Firebase Privacy Policy
Trial period and per-device licenses
Some of NeatBytes apps allow you to use all of its features for a period of time for free. In order to check and validate your trial period, the application needs to generate a unique identifier of your device. On devices prior to Android Oreo or when requesting per-device license, the identifier is an MD5 hash of the IMEI number or MAC address. The hash is unreversible, which means it’s impossible decode the original information.
For trial checks on devices running on Android Oreo and later, we use the ANDROID_ID property, which is automatically generated by your device and persisted across application reinstalls and data wipes. IMEI hash is still required for per-device licenses.
The hash is used to identify your device, when:
- checking if your trial period is still valid
- assigning per-device license
- assigning bonus items to your device, such as plugins or color schemes
Per-device license case does not apply to you if you purchased the license via Google Play Store.
Targeted Advertising
Some apps may use Admob to display banner or full screen ads. In order to deliver, target and improve our advertising we use advertising ID. This helps us to show better ads that match your interests.
Disclosing data to other entities
We work with other analytics and ad serving companies and transfer the automatically collected data for processing and improving the application. These partners can use tracking technologies to collect or receive data about you and might claim controller rights over your personal data. For more information about their privacy practices, please visit the links below.
What does Firebase record?
- How often you use the app and what kind of actions you perform (for example you only use the app to browse the files and open them).
- How long you stay in the app.
- What kind of device you’re using.
- What country you live in.
- And quite a bit more.
What does Firebase Crashlytics record?
Each time the application crashes (i.e. force closes) your device collects anonymous data, which helps resolving the problem. This data includes:
- Stack traces from all threads
- Operating system information – version, free space, free RAM, etc.
- Device information – manufacturer and device name
Disclosing your personal data to unauthorized entities under this Privacy Policy may take place only upon your prior consent.
Information Security
We apply technological and organizational means in order to secure the processing of the personal data adequate to the threats and category of data to be secured, in particular, through technical and organizational means we secure data against being disclosed to unauthorized persons, taken over by an unauthorized person, processed in violation of the law, and changed, lost, damaged or destroyed. Users’ personal data shall be collected and stored on a secured server, moreover, the data are secured by NeatBytes’s internal procedures related to the processing of personal data and information security policy.
Access to/change/deletion of data
- You can opt-out of interest-based advertising on your device by checking your device privacy settings and selecting “opt-out of interest based ads”.
- You can opt-out of anonymous data collection in apps developed by NeatBytes by going to the app settings and unchecking “Collect anonymous usage data” option. This will completely stop transferring the data to all of our partners. Previously collected data, if any, is automatically deleted after 180 days.
- We retain your data for as long as your license is active or as needed to provide you the application.
- In case of any questions connected with the protection of personal data and privacy, you should contact NeatBytes via e-mail at the following address: data-requests@neatbytes.com.
Questions and support